Agentic AI Agents — Automate Customer Service & Operations | Agentic AI Agent™
More customizable. More affordable. More capable.

Agentic AI Agents that work independently—like a human.

Automate up to 99.99% of interactions where possible; for most organisations expect 70–80% automation from day one. Our agentic AI agents resolve complex issues on any channel. Powered by agentic AI, they reason, adapt, and act independently—delighting customers while reducing costs at scale. Launch in minutes with no technical expertise needed. We call them Invisible Employees™.

Your helpers that never sleep.

POPIA-aligned 40+ Integrations ROI Dashboards
Forecast: Automation Compounding Effect
Revenue influenced by agents (R millions)
−38%
Support load
+58%
Lead→Sale rate
4.2×
Payback
Why now?

Clicks leak. Agents don’t.

Make customer service & experience your competitive edge as agentic AI agents automate the heavy lifting—meeting customers on any channel and closing the loop from request to resolution.

Instant — 24/7

Respond in <2s on WhatsApp, webchat, and phone with context carried end-to-end.

Agentic Orchestration

Planning, tool-use, and sub-agent coordination for multi-step tasks across apps.

Governance & Audit

Granular permissions, human-in-the-loop, transcript trails, and POPIA alignment.

What we deliver

Agent Templates ready to deploy

Launch in days, not months. We operate them for you and guarantee outcomes with SLAs.

WhatsApp Sales Rep

Prospects, qualifies, quotes, follows up, and collects payment links.

AI Caller

Outbound/inbound calls: reminders, renewals, debt collection with consent flows.

Agentic Storefront

Shoppable chat: catalog, bundles, promotions, and end-to-end checkout.

Lead Scoring & Nurture

Prioritise leads, trigger drip sequences, and hand off hot prospects to reps.

Proposal & Quote Builder

Assemble quotes/contracts from price books and collect e-signatures.

Renewals & Upsell

Track expiries, auto-renew, and suggest bundles based on purchase history.

Tier-1 Deflection

Automated resolutions, ticket creation, and smart handoff to humans.

SLA Guardian

Monitors queues, escalates breaches, and re-prioritises workloads.

RPA + Remediation

Closes the loop by executing fixes across your systems in real time.

Knowledge Copilot

Auto-drafts answers from KB, recordings, and policy docs with citations.

Proactive Outage Comms

Detects incidents and updates customers across channels with ETAs.

QA & CSAT Insights

Scores tickets/calls, flags coaching moments, and predicts churn risk.

Back-Office Ops

Order routing, inventory sync, KYC, onboarding, and field-ops dispatch.

Multilingual

Serve SA, Namibia, UAE, US—switch tone and language per market.

Integrations

HubSpot, Pipedrive, Zoho, Google, Meta, Stripe, Paystack, Airtable and more.

Billing & Invoicing

Raise invoices, reconcile payments, and nudge late payers automatically.

Procurement & Approvals

Create POs, route approvals, and track vendor SLAs end-to-end.

Field Ops Tracker

Assign jobs, optimise routes, and capture proof-of-work on mobile.

Attribution + ROI

True click-to-revenue reporting with cohort and LTV views.

  • Multi-touch attribution (ad → agent → sale)
  • CAC, LTV, payback and cohort analysis
  • Agent influence & channel mix reporting

Memory Graph

Unified customer memory across channels with consent + retention rules.

  • Profile stitching & deduplication
  • PII redaction and scoped recall
  • Computed traits & audience segments

Adaptive Policies

Safety rails tune themselves based on risk signals and outcomes.

  • Per-task risk scoring
  • Auto-threshold tuning
  • A/B testing of policy variants

Cohort Explorer

Drill down by source, agent, or region to visualise lift, churn, and LTV.

Anomaly Alerts

Detect sudden funnel drops/spikes, SLA breaches, or CSAT changes in real time.

Compliance

POPIA-aligned capture, audit logs, and sector frameworks (e.g., FSCA, PSIRA).

  • DPIA templates & DPA support
  • Full transcript & action audit trails
  • Sector packs: FSCA / PSIRA

Data Residency

SA or global storage options, scoped secrets, and redaction at the edge.

  • Region pinning (SA / EU / US)
  • BYOK & key rotation
  • Retention / deletion SLAs

Guardrails

Policy-driven tool access, HIL review gates, red-team regimens, and evals.

  • Per-tool permissions & scopes
  • Human-in-the-loop approvals
  • Adversarial testing & eval suite

RBAC & SSO

Role-based access with SSO (OAuth/SAML) and least-privilege defaults.

Consent Receipts

Capture, store, and audit consent with timestamped receipts per user.

Against the rest

We do more for less — and tailor everything to you

Built for deep customization, fair pricing, and rapid launch. Below is a snapshot versus well-known platforms.*

FeatureAgentic AI AgentSintraMotionAgentforceConnexAI
Full customization (policies, tools, skills)YesVariesVariesVariesVaries
WhatsApp-first & multi-channel focusYesVariesVariesVariesVaries
Local data residency (SA option)Yes
POPIA-aligned flows & auditabilityYes
Launch speed (minutes to days)YesVariesVariesVariesVaries
Transparent, value-based pricingYesVariesVariesVariesVaries
*Based on publicly available information as of September 2025. Names are property of their owners.
Simple & fair

Pricing that’s designed to beat comparable quotes

Pick a starting point. We’ll tailor it to your stack and goals. Price-match available on like-for-like proposals.

Starter

From R —

1 channel • 1 agent • core integrations • analytics

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Growth

Custom

Multi-channel • 2–5 agents • orchestration • SLAs

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Scale

Custom

Unlimited channels • agent mesh • on-prem options

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We aim to be more affordable than alternatives while delivering deeper customization. Ask about price-match.
Let’s build your first agent

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Tell us about your process leaks and we’ll show you a working agent in days.

WhatsApp-first

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